Privacy Policy
Effective Date: May 1, 2025
Last Updated: October 17, 2025
Conversation Dynamics LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
This Privacy Policy applies only to information collected through this website and not to any use of our training or simulation platform, which is governed by separate terms and policies.
1. Information We Collect
Information You Provide to Us
- Name
- Email address
- Phone number
- Organization name
- Organization size
- General comments and questions
- Optional: Areas of interest you state or select
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages you visit and time spent on pages
- Referring website
This information is collected through cookies and similar tracking technologies (see “Cookies” section below).
2. How We Use Your Information
- Respond to your inquiries and requests
- Provide information about our pilot program (if you express interest)
- Send you updates and marketing communications about Conversation Dynamics (you can opt out at any time)
- Improve our website and user experience
- Analyze website traffic and usage patterns
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We share your information only with the following service providers who help us operate our website and business:
- WordPress – Website hosting
- Google Analytics – Website analytics and performance tracking
- HubSpot – Email marketing and CRM
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to:
- Remember your preferences
- Analyze how visitors use our Site (via Google Analytics)
- Improve website functionality
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
Your Cookie Choices
You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our Site. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies.
To learn more about Google Analytics and how to opt out, visit: https://tools.google.com/dlpage/gaoptout
5. Email Communications
If you provide your email address, we may add you to our mailing list to send you:
- Information about our pilot program
- Updates about Conversation Dynamics
- Educational content related to simulated conversations in social services
Unsubscribe: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us directly. Even if you opt out of marketing emails, we may still send transactional emails related to specific inquiries.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to our processing of your personal information
To exercise these rights, please contact us using the information below.
For Canadian Residents
Under PIPEDA, you have the right to access, correct, and request deletion of your personal information, and to withdraw consent for us to use your information for marketing purposes.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.
10. International Visitors
Our Site is hosted in the United States. If you are visiting from outside the U.S., your information will be transferred to, stored, and processed in the U.S. Our lawful basis for processing your information is your consent and our legitimate interest in responding to inquiries and improving our services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:
Conversation Dynamics LLC
6100 219th St. SW #480, Mountlake Terrace, WA 98043
Info@conversationdynamics.com
For privacy-related requests: Please include “Privacy Request” in the subject line.
Your U.S. State Privacy Rights
Residents of certain states, such as California, Colorado, and Virginia, have specific rights regarding their personal information. Subject to certain exceptions, you may have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you
- Request deletion or correction of your information
- Opt out of the sale or sharing of personal information (we do not sell or share personal data)
To exercise these rights, please contact us using the information above. We will not discriminate against you for exercising your privacy rights.